Sales Operations Manager
Job in
Mississauga, Ontario, Canada
Listing for:
Fiserv
Full Time
position
Listed on 2026-01-01
Job specializations:
-
Business
Business Systems/ Tech Analyst
-
IT/Tech
Business Systems/ Tech Analyst
Job Description & How to Apply Below
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #Fiserv Proud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Requisition R
-
Date posted 12/11/2025
End Date 01/07/2026
City Mississauga
State/Region Ontario
Country Canada
Location Type Onsite
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.
If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Sales Operations Manager
About your role:
Fiserv delivers technology solutions that power payments, processing, and commerce for businesses and financial institutions. You will join the partnerships and business development team focused on growing ISV and VAR channels in the Point of Sale ecosystem. The role owns go-to-market execution to acquire, enable, and expand revenue-generating partner relationships.
What you’ll do:
Manage relationships with strategic ISVs and VARs to strengthen our ecosystem and grow revenue and market shareIdentify new revenue-generating opportunities with Independent Software Vendors (ISVs) and Value Added Resellers (VARs).Create and execute a strategy to identify, collaborate with, and service ISVs and VARs, including partner onboarding, enablement, and joint GTM planning.Own the business development function end-to-end: contribute to BD strategy for financial institutions and new technology entrants in the Point of Sale industry and drive pipeline execution.Advocate benefits of partnering with First Data Canada while explaining partnership options and commercial models; represent Fiserv in partner negotiations and joint presentations.Collaborate across Product, Engineering, Legal, Operations, and Sales to create, implement, and scale strategic partnerships and ensure smooth integration and service delivery.Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.Experience you’ll need to have:
6+ years of experience in developing, negotiating, and closing strategic partnerships and channel deals with ISVs and VARs.5+ years of experience managing full enterprise sales cycles and negotiating commercial agreements and revenue-sharing models.5+ years of experience using Salesforce CRM for pipeline, opportunity, and partner account management.4+ years of experience in partner enablement and onboarding platforms partner program development.4+ years of experience drafting and negotiating Statements of Work (SOWs) and third‑party commercial contracts.4+ years of experience in data analysis and reporting using Excel (advanced), PowerPoint, and BI tools (Power BI, Tableau).4+ years of equivalent combination of educational background, related experience, and/or military experience.Experience that would be great to have:
BS/BA degree required; BBA preferred.Experience managing large strategic accounts and channel/partner relationships (e.g., ISVs, acquirers, merchant portfolios), including contract negotiation and account planning.Experience partnering with technical developers and integration engineers to deliver API/SDK integrations, troubleshoot implementations, and support partner onboarding.Direct experience in payments including Point of Sale solutions, merchant acquiring, gateways, EMV, tokenization, and related transaction flows.Familiarity with payment industry standards and compliance (PCI DSS, NACHA) and experience designing partner programs—partner incentives, certification tracks, and coordinating joint GTM campaigns across cross‑functional…
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