Technical Product Manager

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Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world‑class networks, AI‑powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #Team Bell.

Bell's Fibe TV Product Management team is seeking a motivated individual to help define, deliver, and evolve the next generation of television and streaming experiences across Bell’s entertainment platforms. In this product leadership role, you will contribute to the strategy, roadmap, launch, and ongoing optimization of customer‑facing television products across set‑top boxes, smart TVs, streaming devices, mobile applications, and web experiences.

Working across Product, Technology, Digital, Marketing, Operations, Finance, Legal, Regulatory, Business Intelligence, and external partners, you will help transform customer and business needs into scalable product solutions that improve customer satisfaction, drive business growth, and support Bell’s long‑term television modernization strategy.

• Product Roadmap & Strategy:
  Support the development and execution of the Fibe TV product roadmap, ensuring product initiatives align with customer needs, business objectives, competitive market trends, and long‑term platform strategies.
• Product Definition & Requirements Management:
  Translate customer, operational, business, and technical requirements into clear product documentation, user journeys, business requirements, use cases, and acceptance criteria that guide solution design and delivery.
• Cross‑Functional Leadership &
  
  Collaboration:
  
  Partner closely with Product, Technology, Architecture, UX/UI, Digital, Marketing, Customer Care, Field Operations, Billing, Provisioning, Finance, Legal, Regulatory, and Business Intelligence teams to deliver integrated and sustainable product solutions.
• Platform Modernization & Service Evolution:
  Support strategic initiatives related to platform modernization, digital transformation, hardware‑free television services, customer migrations, application enhancements, content integrations, and the continued evolution of Bell’s television platforms.
• Customer Experience Ownership:
  Participate in the design and validation of end‑to‑end customer journeys, ensuring product experiences are intuitive, reliable, and aligned with Bell’s customer experience objectives across acquisition, activation, viewing, billing, service management, and support interactions.
• Launch Readiness & Operational Excellence:
  Coordinate activities required to support successful product launches, including business readiness reviews, stakeholder alignment, risk assessments, operational readiness planning, customer communications, and production deployment activities.
• Testing, Validation & Quality Assurance:
  Plan and coordinate end‑to‑end testing activities, operational readiness testing, friendly user validations, defect triage, production monitoring, and issue resolution to ensure high‑quality customer experiences and operational stability.
• Analytics & Performance Optimization:
  Monitor product performance through operational reporting, customer feedback, analytical insights, and business intelligence dashboards. Identify improvement opportunities and drive initiatives that enhance…