Content Coordinator Intern

Join us and assimilate cutting edge tech knowledge at SOTI:
Next Gen!

Job Title:

Content Coordinator Intern

Start Date:

Jan 2027

Location:

Mississauga, Ontario, Canada

Employment Type:

Temporary Internship (12 Months) Work Model:
Hybrid– In-office on Mondays, Wednesdays, and Fridays

• The People: From our humble origins in our founder’s basement to our industry-leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.
• The Growth: Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
• The Technology: You’ll get the chance to take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

The Learning Experience & Design team creates engaging learning solutions that help customers, partners, and employees successfully adopt and use SOTI products. Through web-based training, instructional content, Youtube videos, learning paths, and release readiness materials, the team transforms complex product capabilities into practical, scalable learning experiences that drive product adoption and customer success.

• Assist with the planning, coordination, and tracking of learning content projects, including videos, webinars, WBTs, and instructional resources.
• Coordinate project activities with SMEs, Content Specialists, Multimedia Specialists, and stakeholders to ensure deliverables remain on schedule.
• Schedule video recordings, review meetings, approvals, and stakeholder checkpoints throughout the content development lifecycle.
• Maintain project plans, production schedules, content inventories, documentation, and status reports using project management tools such as Click Up and Microsoft 365.
• Draft, edit, and organize scripts, storyboards, presentation content, and supporting learning materials.
• Assist with publishing and launch activities for learning content across LMS, Learning Hub, SharePoint, You Tube, and other learning platforms.
• Support the development of AI-powered solutions and Copilot Studio agents to improve content development and operational efficiency.
• Create and update presentations, graphics, videos, and other multimedia assets using tools such as Adobe Creative Cloud and Microsoft 365.
• Ensure content follows established branding, accessibility, and quality standards.
• Analyze content performance metrics and support continuous improvement initiatives and research emerging trends in AI, learning technologies, digital content creation, and multimedia production.
• Contribute to process improvements that increase team efficiency and content scalability.
• Perform other duties and special projects as assigned.

• Working knowledge of or willingness to learn creative and digital marketing tools, including Adobe Creative Cloud (Premiere Pro, Photoshop, Illustrator, and After Effects), Canva, and DaVinci Resolve.
• Familiarity with social media marketing, SEO, content writing, and project management tools such as Click Up and Microsoft Planner.
• Familiarity with Microsoft 365 applications including Word, Excel, PowerPoint, Teams, and SharePoint.
• Experience with Copilot, AI tools, video editing, or learning experience design is considered an asset.
• Currently pursuing a degree or diploma in Communications, Education, Business, Marketing, Digital Media, Technical Writing, Instructional Design, Project Management, or a related field.
• Exp…