Operational Service Representative
Job in
Mississauga, Ontario, Canada
Listed on 2026-06-12
Listing for:
Drake International
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
Drake International is hiring enthusiastic individuals for the airport team. As an Operational Service Representative, you will manage increased passenger volumes during the FIFA peak period from mid-May to July 5.
Your role is critical in delivering top-notch customer service and ensuring a smooth flow of airport operations.
Key Responsibilities:
• Provide way finding assistance to passengers
• Deliver exceptional customer service to travelers
• Aid in managing passenger flow during busy periods
• Assist with congestion management in the airport
• Maintain an approachable and qualified demeanor
Requirements:
• Excellent communication and interpersonal skills
• Strong orientation towards customer service
• Comfort in a high-volume, fast-paced work environment
• Flexible availability for various shifts
• Eligible for airport security clearance
Support travelers with outstanding service at Drake International in Mississauga.
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