Customer Service Specialist

Position: Full-Time Customer Service Specialist
Elevate customer experiences as a full-time Customer Service Order Management Specialist with Adecco in SW Mississauga, ON. Manage orders end-to-end, ensuring collaboration with Sales and Supply Chain teams.

Adecco is seeking a Customer Service Order Management Specialist for an ongoing contract. This role requires a minimum of 2 years of experience in customer service and familiarity with order management systems like SAP. Strong organizational and communication skills are essential to manage orders effectively in a fast-paced environment.

Key Responsibilities:

• Serve as primary contact for customers and distributors

• Process sales orders accurately using SAP or similar systems

• Coordinate delivery schedules and update customers on order status

• Collaborate with internal teams to meet customer needs

• Monitor billing, order accuracy, and reporting

Requirements:

• Minimum 2+ years in customer service

• Experience with order management tools, SAP preferred

• Strong organizational skills and attention to detail

• Bilingual (English/French) is an asset

• Post-secondary education preferred

Bring your customer-focused mindset and problem-solving skills to enhance satisfaction at Adecco.
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