Bilingual Customer Service

Position: BD Bilingual Customer Service Role
Embark on a rewarding career with BD as a Bilingual Customer Service Representative in Mississauga, Ontario. This role demands fluency in French and English whilst ensuring customer satisfaction and managing high volumes of inquiries!

As a key contact for customers, you will be tasked with overseeing numerous order-related services and maintaining smooth communication across various internal departments. This 12-month contract position provides an opportunity for growth into a full-time role based on your performance, making it ideal for dedicated professionals.

Key Responsibilities:

• Respond to and resolve customer inquiries and order issues

• Process orders while communicating effectively with teams

• Document service complaints and follow up accordingly

• Provide updates and support for customer queries

• Work collaboratively within customer-focused teams

Requirements:

• University degree or college diploma is required

• Minimum 2 years of Customer Service experience

• Bilingual in French and English is a must

• Proficient in Microsoft Office tools

• Strong verbal and written communication skills

Bring your customer service excellence and bilingual ability to BD, helping to advance the world of health!
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