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Ticket Operations Coordinator
Job in
Mississauga, Ontario, Canada
Listed on 2026-06-24
Listing for:
City of Mississauga
Full Time, Part Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep
Job Description & How to Apply Below
Join the City of Mississauga as a Ticket Operations Coordinator to provide outstanding customer service at cultural venues. Play a pivotal role in ticketing operations and financial oversight.
This permanent position involves coordinating day-to-day ticketing activities at major venues like Mississauga Sports & Entertainment Centre and Meadowvale Theatre. You’ll ensure effective ticket sales and manage financial reconciliations while possessing strong leadership skills to guide part-time team members. Commitment to high-quality service in fast-paced environments is essential.
Key Responsibilities:
• Oversee daily ticketing operations for multiple venues
• Build and manage events in Ticketmaster systems
• Ensure event details are accurate and compliant
• Support high-profile events and resolve ticketing issues
• Train and provide guidance to part-time staff
Requirements:
• Degree or diploma in relevant fields
• Minimum three years of responsible experience
• Knowledge of Ticketmaster and financial processes
• Exceptional organizational and time-management skills
• Strong analytical and decision-making abilities
Bring your expertise in ticket operations and customer service to a vibrant team at the City of Mississauga.
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