Appointment Coordinator

Position: Full-Time Appointment Coordinator
Join Dixie Toyota as a full-time Appointment Coordinator in Mississauga, ON. Focus on customer engagements while managing appointment bookings in a supportive service environment.

Dixie Toyota is looking for a customer-oriented Appointment Coordinator to enhance our service department experience. In this full-time role, you will greet customers, manage bookings, and maintain ongoing relationships through follow-up calls. Take part in Toyota University training to strengthen your knowledge of products and services while ensuring adherence to dealership policies.

Key Responsibilities:

• Greet customers professionally in person and on the phone

• Manage inbound and outbound appointment flows

• Adjust booking schedules and complete related training

• Maintain customer follow-ups and reminders consistently

• Estimate service jobs accurately and knowledgeably

Requirements:

• Minimum Grade 12 diploma required

• Automotive knowledge or service experience preferred

• Strong customer service and communication skills needed

• Basic math and computer skills essential

• Valid Ontario driver’s license required

Leverage your customer service passion to help improve the service experience at Dixie Toyota.
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