Bilingual Customer Service Agent - French Focused

Elevate your career in client service as a Bilingual Customer Service Agent fluent in French. Join a dynamic team managing inbound calls and email inquiries while providing exceptional service.

This role demands at least one year of client service experience, ideally in an inbound call setting. You will support financial advisors and clients, ensuring high-quality service while handling various communications. Exceptional communication skills and a keen interest in client service are essential for this position.

Key Responsibilities:

• Manage inbound client service calls and email inquiries

• Assist financial advisors and clients with service needs

• Follow up on incomplete trade and order submissions

• Collect missing information for timely resubmissions

• Adapt to support tasks during peak service periods

Requirements:

• 1+ years of client service experience

• Fluent in French for effective communication

• Strong communication skills in a client service role

• Interest in banking and sales topics

• Business education background is a plus

Bring your client-focused approach and fluent French skills to excel in this role.
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