Logistics Specialist

Job Details  Fixed term role:
August 2026 - September 2027.
The Logistics Specialist supports daily import and export operations at an onsite Mississauga location. The location operates from 6:00a.m. to 10:00p.m., including weekends and holidays, so schedule flexibility is required.
Primary Duties and Responsibilities   Act as the main points of contact for the target customer segments.
Provide complex problem resolution for shipment and non‑shipment related issues.
Address customer complaints and drive efforts for systemic improvements.
Stay abreast of changes in the environment of targeted customers.
Serve as an internal expert on the customer segment, guiding colleagues and sales towards better outcomes.
Develop trusting relationships with target customer segments.
Support customers on‑site and accompany BDMs during meetings with current and prospective clients.
Assist the Operations Manager on complex assignments, including authoring CAPAs, monthly checks, problem resolution responses to incidents and customer comments.
Provide leadership support in the absence of the Customer Service/Operations Lead.
Assist in the training of new employees; act as a buddy and mentor to new and developing colleagues.
Follow up on live jobs, even if not your order.
Assist the Training Specialist in developing new training materials and act as a subject matter expert.
Experience and Educational Requirements   Minimum of 2 years’ experience in customer care.
High School diploma.
Potential for travel to a multitude of destinations worldwide.
Effective written and verbal communication skills in English and/or French.
Creative problem solving.
Flexibility to work multiple shifts.
Ability to work with minimal supervision.
Bilingualism, French/English, is an asset.
Ability to have daily contacts with unilingual English‑speaking customers, patients or peers from cross‑functional teams.
Salary Range  39,552

CAD – 66,847

CAD annually.
What Cencora offers  Comprehensive compensation and benefits, including medical, dental, and vision care. Additional supports for working families (backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental and caregiver leave). Professional development resources, mentorship programs, employee resource groups, volunteer activities, and more.
Equal Employment Opportunity  Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.
Reasonable Accommodations  Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process in accordance with legal requirements. To request an accommodation, please call  or email

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