Customer Service Representative at Abbott

Join Abbott in Mississauga as a Customer Service Representative to enhance customer satisfaction in Cardiac Rhythm Management. Engage with clients, answer inquiries, and support our sales team effectively.

In this role, you will work on-site four days a week and have the flexibility to work remotely one day. Your primary responsibilities include building strong customer relationships, processing orders, and managing returns. With 1 to 3 years of experience, you'll leverage your communication skills in a dynamic environment focused on advanced cardiac technologies.

Key Responsibilities:

• Build robust customer relationships and enhance satisfaction

• Answer inbound calls from customers and sales teams

• Process customer orders, returns, and credit requests

• Trace shipments and provide order status updates

• Participate in improving quality and productivity

Requirements:

• Completed college degree

• 1 to 3 years of relevant experience

• Proficient in MS Office and SAP

• Strong organizational and problem-solving skills

• Excellent interpersonal and communication abilities

Become a crucial part of Abbott’s mission to innovate cardiac treatment solutions.
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