Customer-Focused Service Advisor

Position: Customer-Focused Service Advisor Role
Be a vital part of The Humberview Group as a Customer-Focused Service Advisor. Leverage your customer service skills to enhance client satisfaction and vehicle care awareness.

This position is ideal for those with prior Service Advisor experience, looking to utilize their technical knowledge to support customers effectively. You'll manage scheduling, answer inquiries, and track repairs, ensuring every customer feels valued. Attention to detail and organization are crucial for this role.

Key Responsibilities:

• Educate customers on vehicle upkeep and its importance

• Efficiently schedule service appointments for customers

• Respond to customer inquiries and concerns with care

• Track daily repair orders and communicate status updates

• Effectively manage telephone inquiries and appointment scheduling

Requirements:

• Previous Service Advisor experience preferred

• Strong understanding of mechanical processes

• Valid G driver's license with a clear record

• Excellent attention to detail and organizational skills

• Friendly, trustworthy, and a problem-solver

Join The Humberview Group to build a rewarding career in automotive service.
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