French-Speaking Collections Agent

Become a French-Speaking Collections Agent with MAC Financial in Mississauga. This full-time position focuses on managing delinquent accounts and ensuring successful repayments.

At MAC Financial, we foster a supportive environment for results-driven individuals. As a French Collections Representative, you will engage with customers through calls and emails, negotiate payment plans, and document interactions in our CRM. A background in customer service or call centers will help you thrive.

Key Responsibilities:

• Reach out across various channels to engage customers

• Manage incoming inquiries with professionalism

• Negotiate effective repayment plans

• Maintain accurate documentation of all client interactions

• Use empathy to address challenging conversations

Requirements:

• Bilingual in French and English is required

• Excellent verbal and written communication skills

• Preferred 1-2 years experience in a customer service role

• Strong attention to detail

• Reliable transportation to the Mississauga office

Leverage your skills in negotiation and customer service to excel at MAC Financial.
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