Bilingual Program Manager at Unisync

Become a key player as a Bilingual Program Manager with Unisync, specializing in customer communication and account management. This role emphasizes problem-solving and timely delivery in a fast-paced apparel environment.

Unisync, a leader in corporate apparel and public safety uniforms, seeks a Bilingual Program Manager to enhance client relationships. You will manage inquiries, collaborate with teams, and analyze orders to ensure services meet customer needs. Your expertise in communication, time management, and account handling will drive success in this role.

Key Responsibilities:

• Handle inquiries and requests from customer accounts

• Coordinate meetings to discuss orders and backlogs

• Customize training materials for client updates

• Collaborate on shipping orders and product fulfillment

• Generate progress reports for clients and senior leaders

Requirements:

• Minimum 2 years' experience in customer service or account management

• Knowledge of garment and apparel industry

• Proficient in MS Excel, Outlook, and ERP systems

• Fluency in English and French

• Excellent verbal and written communication skills

Utilize your bilingual skills and account management expertise at Unisync to elevate client satisfaction and streamline operations.
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