Warehouse Customer Service Representative

We are looking for a Warehouse Customer Service Representative to join our client's team at their warehouse facility in Mississauga, ON.

Previous Customer Service work experience within the Transportation/Warehouse/Logistics industry is required.

Pay: $23.85/hour

Shift: Day shifts, 8:30am-5:00pm Monday-Friday

Responsibilities:
- Managing customer inquiries
- Booking appointments
- Managing customer profiles
- Processing orders - manual entry and EDI management
- Arranging carriers for customer pick-ups
- Building truck loads for shipping - consolidating/managing freight
- Problem solving to achieve customer satisfaction
- Investigating complaints and providing solutions
- Producing/managing documentation and reports
- Arranging/tracking courier shipments
- Inventory validation, inbound reception, and customer communication
- OSD investigation/resolutions/follow-up
- Other duties as required

Qualifications:

- Previous experience in a Customer Service role within the Transportation/Warehouse/Logistics industry
- Strong computer skills (specifically MS office, Excel and Outlook)
- Superior communication skills (written and verbal)
- Excellent administrative and data entry skills
- High attention to detail
- Excellent organization and planning skills
- Able to work in a fast-paced environment
- Knowledge of operational systems such as WMS asset
- Knowledge of AIB or other food grade compliances

Apply today for a great Customer Service opportunity!

This position is for a new position with our client. By applying to this position you agree to allow Breakaway Staffing to contact you via email, text, or phone call communication regarding this job application.

Accommodations are available upon request for all individuals with disabilities taking part in the recruitment and selection process.