Bilingual Program Manager at Unisync

Join Unisync as a Bilingual Program Manager, serving as the key communication link between customers and the company in English and French. Enhance client relationships by managing inquiries and ensuring timely deliveries.

In this role, you will analyze open orders, address customer complaints, and coordinate internal teams to tackle challenges effectively. Your expertise in customer service and account management, particularly in the garment industry, will drive efficient solutions. You'll customize training materials and generate reports for both clients and senior leaders, emphasizing your bilingual skills.

Key Responsibilities:

• Handle customer inquiries, ensuring contract compliance

• Coordinate meetings on orders and backlogs

• Create tailored training materials for client accounts

• Collaborate with distribution for prompt shipping orders

• Assist in maintaining electronic store applications

Requirements:

• College degree in business or related field

• Minimum 2 years in retail or account management

• Knowledge of garment and apparel industry

• Proficient in English and French

• Computer skills in MS Office and ERP systems

Bring your bilingual communication and customer-focused skills to Unisync and strengthen client relationships.
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