Service Advisor - Mercedes Benz Job Mississauga area,Ontario Canada,Customer Service/HelpDesk

Service Advisor career and employment opportunity awaits you.

Mercedes-Benz Mississauga
, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic SERVICE ADVISOR to join the Team. This posting is for an existing vacancy.

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

The expected salary for this role is $58,000.00 to $95,000.00 per year, based on experience and qualifications.

What’s in it for you….

Competitive and generous compensation package

Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more

Company-provided tools and equipment

Ongoing development and training, including product and industry knowledge, from experienced leaders and experts

Opportunity for career advancement within the group

Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible to provide frontline customer communications and service for the department. Specifically:

sell recommended and required vehicle repair/maintenance

serve as the liaison between the customer and automotive service technician

explain nature of vehicle maintenance and costs

advise customers on how to look after the vehicle and stress the importance of maintenance

schedule appointments; contact customers with vehicle repair status updates/follow-ups

accurately prepare repair orders and invoices

About you….

Ideal candidates will have a strong background and proven experience in sales and customer handling, including:

1 to 3 years proven experience as a Service Advisor or Sales/Customer Service Representative; automotive and/or dealership experience preferred

Secondary School diploma, or equivalent experience

proficiency working with ERP systems (ie. CDK/Reynolds)

proficiency working with Customer Relationship Management Systems

ability to sell vehicle maintenance

ability to adapt to a changing environment and meet deadlines

strong ability to communicate professionally (verbally and written)

strong attention to detail; organized and strategic

ability to maintain confidentiality and professionalism

ability to work independently and with minimal supervision

self-motivated and driven with a passion for excellence in execution

a desire to work in a high energy, fast-paced environment

a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.

You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.