Professional Bilingual Concierge

Position: Professional Bilingual Concierge Role - John Brooks
Take on a dynamic role at John Brooks Company as a Bilingual Customer Concierge. This 12-15 month contract offers the chance to use your English and French skills to enhance the customer journey.

You will thrive under the Customer Care Supervisor’s guidance while striving for exceptional customer satisfaction. Your responsibilities will include managing inquiries, ensuring accurate order updates, and resolving issues promptly. Strong communication and multitasking abilities will be your greatest assets in this role.

Key Responsibilities:

• Ensure timely responses to customer inquiries

• Communicate effectively about order statuses

• Handle returns and ensure customer satisfaction

• Keep comprehensive customer communication records

• Work with teams to prioritize critical orders

Requirements:

• Bilingual proficiency in English and French

• College diploma or relevant experience

• Advanced skills in Microsoft Office Suite

• Excellent organizational and time management

• Ability to multitask in fast-paced settings

Bring your bilingual expertise and passion for customer service to John Brooks Company and make an impact!
#J-18808-Ljbffr