Bilingual Collections Representative

Elevate your career as a Bilingual Collections Representative in Mississauga. Engage with clients in both English and French while enhancing financial solutions in a hybrid work model.

In this 12-month contract role, you'll interact with customers through calls and emails, ensuring overdue balances are resolved respectfully. The opportunity is ideally suited for self-motivated individuals with a knack for communication and a customer-first mindset. Experience a supportive team environment that emphasizes initiative and accountability while managing a portfolio of accounts.

Key Responsibilities:

• Manage accounts using system-generated follow-ups

• Make outbound collection calls in French and English

• Negotiate payment arrangements with customers

• Accurately document all interactions in internal systems

• Meet monthly performance expectations for calls and collections

Requirements:

• Minimum 1 year of customer service experience

• Fully bilingual in French and English

• Proficient in handling high call volumes

• Strong communication skills for sensitive situations

• Solid computer navigation skills

Bring your proactive attitude and communication skills to thrive as a Bilingual Collections Representative in this dynamic environment.
#J-18808-Ljbffr