Customer Account Management Specialist

Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full-time role.

You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Strong analytical skills and technical product knowledge will set you apart as a candidate.

Key Responsibilities:

• Serve as the main point of contact for customer accounts

• Prepare and process accurate customer quotations

• Handle and resolve complaints and returns effectively

• Support sales with product specifications and information

• Keep detailed records of customer interactions

Requirements:

• Educational background in Business or a similar field

• 3+ years of relevant customer service experience

• Proficiency with Salesforce and ERP systems

• Strong communication and analytical skills

• Must be authorized to work in Canada

Join AMMEGA Canada to leverage your customer service expertise and support product excellence.
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