Service Advisor

Premier Truck Group is the largest Freightliner dealer group in North America, headquartered in Dallas, Texas, with nearly 40 locations across the United States and Canada. We offer a premium selection of new Freightliner and Western Star commercial vehicles, as well as a broad range of used trucks, parts, and maintenance services.

• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistance Programs
• Paid Holidays and Paid Time Off
• Group RRSP with Employer Match
• Training and Development Opportunities
• Work‑Life Balance Initiatives

• Greet all customers, whether on the phone or in person.
• Set appointments, answer calls, and handle all inquiries.
• Physically walk the unit with the customer to complete the “Walk Around Sheet” (including last 8 digits of VIN, mileage, window tag, and steering wheel tag).
• Review the walk‑around with the customer and obtain their approval.
• Verify and print any warranty or recall information for the customer’s vehicle.
• Verify customer contact information and method of payment, including credit authorization.
• Complete and sign the Work Order.
• Check history and attach it to the work order.
• Attach all functional sheets to the work order, including Come Backs (Red) and Quality Control (Yellow).
• Enter pertinent information in SSI for Express Assessment.

• High school diploma and/or GED required.
• Combination of education, training, or experience that provides the required knowledge, skill, and abilities.

Premier Truck Group is an equal opportunity employer.