Graphic Packaging Customer Service Representative

Step into a Customer Service Representative role at Graphic Packaging International in Atlanta, enhancing customer experiences and managing order fulfillment. Your communication skills will ensure high customer satisfaction.

In this pivotal role, you will oversee customer accounts and coordinate inventory, delivering timely responses to inquiries. With a background in account management and a strong understanding of supply chain processes, you'll work collaboratively with various teams. A focus on detail and organization will aid in your success.

Key Responsibilities:

• Manage customer accounts and respond to inquiries

• Ensure accurate order processing through ERP systems

• Monitor and forecast customer inventory levels

• Collaborate with various departments to fulfill requirements

• Support continuous improvement in service delivery

Requirements:

• 3-5 years of relevant customer service experience

• Manufacturing industry experience preferred

• Proficiency in Microsoft Office and ERP systems

• Strong communication and organizational abilities

• Educational experience in relevant fields preferred

Utilize your expertise in customer service to drive success at Graphic Packaging International.
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