Bilingual Customer Care Advisor

Become a Bilingual Customer Care Advisor specializing in French and English support. Process orders, enhance customer satisfaction, and build solid relationships with clients to drive business growth.

This role is based in Mississauga, offering a permanent position focused on providing timely responses to customer inquiries. You will manage both inbound and outbound communications, cultivating strong relationships and ensuring seamless warehouse operations.

Your role is integral to fostering a positive customer experience across the board.

Key Responsibilities:

• Manage orders and support stock transfers

• Provide timely and courteous customer service

• Engage in both inbound and outbound client communications

• Foster strong relationships with clients and sales teams

• Support warehouse operations for optimal customer satisfaction

Requirements:

• Must be bilingual in French and English

• 2 years of experience in customer service or inside sales

• Post-secondary diploma/degree required

• Strong Excel skills and proficiency in CRM systems

• Flexible and adaptable to new systems

Elevate customer care effectiveness while utilizing your bilingual expertise and building meaningful client connections.
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