Customer Service Administrator at TruStone

Position: Customer Service Administrator Role at TruStone
Support clients and advisors as a Customer Service Administrator at Tru Stone Financial Inc., where your experience in insurance and customer service will shine. This role is perfect for proactive candidates ready to tackle a variety of tasks.

As part of the Customer Service team, you will provide vital admin support and address inquiries promptly. Ideal candidates should have substantial experience in customer service along with a background in the insurance industry.

Your role will not only support our advisors but will also enrich the overall customer experience greatly.

Key Responsibilities:

• Establish and maintain effective relationships with clients

• Address customer inquiries through calls and emails

• Assist in front desk operations when needed

• Maintain rigorous adherence to company compliance policies

• Update systems and support backup functions within departments

Requirements:

• At least 2 years in customer service positions

• Knowledge of the insurance industry for two or more years

• Proven communication and interpersonal skills

• Ability to prioritize effectively in a busy environment

• Mandatory English communication skills for this position

Capitalize on your customer service aptitude and join Tru Stone to create meaningful connections with our clients.
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