MT Talent Solutions Bilingual Service Representative

Enhance the customer experience with MT Talent Solutions Inc. as a Bilingual Service Representative in Mississauga, ON. Focus on providing exceptional B2B support while managing customer inquiries and disputes effectively.

This role serves as the backbone of customer service at MT Talent Solutions, where effective communication is vital. Proficiency in both English and French is crucial, as you'll assist customers via phone and email. Your strong background in customer service, particularly in B2B environments, will enable you to facilitate smooth order processing and bolster inter-departmental collaborations.

Key Responsibilities:

• Address customer inquiries promptly via phone/email

• Resolve service disputes with professionalism

• Collaborate with other departments for order success

• Process product orders accurately and timely

• Generate quotations for potential orders

Requirements:

• High school diploma is required, post-secondary preferred

• Excellent verbal communication in English and French

• 2+ years of call center or customer service experience

• Effective team collaboration skills

• Commitment to customer satisfaction

Join MT Talent Solutions Inc. to provide exceptional bilingual support and service in Mississauga.
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