Bilingual Customer Service Representative

Bilingual Customer Service Representative (Full-Time Permanent)

Locations:
Mississauga, ON

Salary:
Up to $54,000

Company:
One of Canada’s leading non‑prime consumer lenders and among the country’s fastest-growing financial services organizations. The organization is recognized for its strong corporate culture, commitment to employee development, growth‑oriented environment, and progressive leadership approach.

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job‑specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday offPAID! Along with paid vacation and personal days.

• Fully proficient in English and French
• 1-2 years’ experience in a call center environment
• Empathetic, compassionate and operate with integrity
• Ability to multi‑task, adapt to change in a fast‑paced environment and to work independently
• Excellent written and oral communication skills with the ability to create memorable customer experiences.
• Proficient with Microsoft Office software (Excel, Word, Outlook), strong keyboarding skills and an ability to learn and master new software programs.