Service Dispatcher at Hansler Industries

Join Hansler Industries as a Service Dispatcher in Mississauga, Ontario, and ensure efficient job coordination. This onsite role emphasizes detail orientation and customer service.

We are seeking a Service Dispatcher who will schedule and assign work for Service Technicians while overseeing job orders with precision. This role includes using an ERP system for daily management of new and ongoing service requests, maintaining effective communication with both customers and internal teams, and optimizing work orders to exceed customer expectations.

Key Responsibilities:

• Schedule and assign service jobs to technicians

• Manage work orders through an ERP system

• Utilize service scheduler for prioritizing appointments

• Communicate with teams to optimize workloads

• Maintain professional communication with customers

Requirements:

• 1 to 3 years in service dispatch or scheduling

• Proficiency with MS Office Suite

• Excellent organizational and communication skills

• Customer-oriented mindset

• Ability to manage multiple tasks efficiently

Drive service excellence and organizational efficiency as a Service Dispatcher with Hansler Industries!
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