Customer Solutions Specialist

Position: Customer Solutions Specialist at Ammega
Become a Customer Solutions Specialist at Ammega Canada in Mississauga. This full-time role focuses on exceptional customer care and order coordination in the industrial sector.

As the primary point of contact for customers, you will handle inquiries and provide technical support across various channels. Your responsibilities will include order processing, managing complaint investigations, and fostering relationships to enhance customer satisfaction. This dynamic environment combines account management with a deep understanding of product specifications.

Key Responsibilities:

• Manage customer accounts and service requests efficiently

• Prepare and verify customer quotations and orders

• Handle complaints and returns using Salesforce

• Offer technical product support and recommendations

• Maintain comprehensive customer records in CRM systems

Requirements:

• Relevant post-secondary education

• Minimum 3 years of experience in customer service

• Proficiency with CRM systems, particularly Salesforce

• Excellent verbal and written communication skills

• Ability to multitask in a fast-paced environment

Utilize your customer service and technical skills as part of Ammega's exceptional team in Mississauga.
#J-18808-Ljbffr