Client Service Representative at Federated Insurance

Excel in client relations as a Client Service Representative with Federated Insurance. Provide outstanding support in a hybrid work model, ensuring excellent service and communication to all clients.

As a contract Client Service Representative with Federated Insurance, you will thrive in a fast-paced environment and support sales agents daily. With your attention to detail and strong communication skills, you'll be the go-to resource for inquiries from colleagues and clients alike. You will collaborate closely with internal partners while managing multiple tasks effectively.

Key Responsibilities:

• Provide exceptional phone-based service to clients

• Communicate clearly with clients and team members

• Manage multiple tasks and systems accurately

• Stay organized in a high-volume work environment

• Adapt quickly to changing priorities and tight timelines

Requirements:

• Active OTL license required

• 3+ years of experience in insurance or customer service

• Post-Secondary education degree

• Proficiency in Microsoft Office applications

• Team-first mentality in collaborative settings

Leverage your expertise in customer service and enjoy a flexible work environment with Federated Insurance.
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