Mississauga Bilingual Customer Service Specialist

Join a dynamic medical technology organization as a Bilingual Customer Service Representative in Mississauga, Ontario. This hybrid role focuses on supporting B2B clients through effective order management processes.

The ideal candidate will bring three years of customer service experience, particularly in order management. In this role, you will collaborate with multiple departments to handle customer orders and inquiries professionally. Your fluency in both English and French will be critical in delivering top-notch service and assisting healthcare professionals.

Key Responsibilities:

• Answer customer phone calls and emails promptly

• Process and manage orders through ERP systems

• Maintain customer information and provide updates

• Assist with returns and invoicing requests

• Collaborate across sales, finance, and logistics teams

Requirements:

• Fluency in English and French, both written and oral

• At least 3 years in a related customer service role

• Hands-on experience with ERP or order management systems

• Excellent multitasking and organizational abilities

• relevant educational qualifications or equivalent experience

Make a significant impact in the healthcare sector by providing essential customer support in this exciting bilingual role.
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