Hybrid Customer Account Analyst

Position: Hybrid Customer Account Analyst Role
Become a Customer Account Analyst at GE Health Care in a hybrid work setting. Drive efficiency and customer satisfaction by collaborating closely with Sales, Service Operations, and Finance.

This role is perfect for someone keen on a blend of service and operational support. You’ll be responsible for customer inquiries, drafting quotes, and entering agreements into the CRM. You'll also maintain vital communication with various departments to support the organization’s annual objectives.

Key Responsibilities:

• Manage inquiries from healthcare facilities across Canada

• Draft service agreements and quotes for clients

• Update and maintain SOPs for the customer service center

• Work with internal customers, including Field Service Representatives

• Support Accounts Receivables for collections issues

Requirements:

• Comparable Bachelor's degree or equivalent experience

• Proficient analytical skills and attention to detail

• Excellent communication in a professional environment

• Self-motivated with eagerness to learn

• Proven experience in Customer Service roles

Contribute your skills to enhance customer satisfaction at GE Health Care.
#J-18808-Ljbffr