Customer Service Parts Counter Specialist

Support customer satisfaction at Cleaver-Brooks as a Customer Service Parts Counter Specialist. This role prioritizes effective customer interactions and organizational tasks within the parts department.

You will assist with sales, engage with customers, and maintain an orderly workspace in the parts department. This role requires interacting with both customers and service technicians, showcasing your dedication to customer service while organizing parts and processing orders. Your skills in managing inventory and following up on shortages will be essential for success.

Key Responsibilities:

• Engage customers for parts sales

• Keep the parts department organized and clean

• Provide parts to technicians as needed

• Efficiently pack and ship customer orders

• Expedite parts and follow up on shortages

Requirements:

• High school diploma or GED required

• Two years of customer service experience

• Minimum one year in a parts department

• Proficient with basic computer skills

• Ability to perform manual tasks comfortably

Elevate your career in customer service and parts management with Cleaver-Brooks today.
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