Part-Time Patient Success Specialist

Become a frontline Patient Success Specialist in our Streetsville clinic in Mississauga. This part-time role focuses on patient care coordination and requires strong customer service skills and admin experience.

Join our award-winning client experience team and serve as the first contact for patients. We are seeking someone who thrives on building relationships and is organized, proactive, and detail-oriented. You'll engage with patients, manage phone communications, and play a key role in their journey to recovery.

Key Responsibilities:

• Receive and respond to inbound patient calls

• Conduct outbound calls to prospective patients

• Explain services clearly in person and over the phone

• Handle pricing inquiries confidently and effectively

• Prepare invoices and manage billing tasks

Requirements:

• Minimum 1 year of customer service experience

• Previous admin or office work experience preferred

• Comfortable discussing payments and costs

• Ability to multitask in a fast-paced setting

• Strong organizational skills with attention to detail

Make a meaningful impact on patient journeys as part of our friendly team in Streetsville.
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