Client Intake Specialist at Bayshore

Join Bayshore Health Care as a Client Intake Specialist, navigating a hybrid work model. You'll engage with clients and families, ensuring their inquiries are handled with care and professionalism.

This role focuses on managing both inbound and outbound calls, maintaining a compassionate approach throughout the inquiry process. You'll help families understand the services available and coordinate assessments effectively. Your expertise in documentation will keep our CRM updated, enabling seamless communication across teams and branches.

Key Responsibilities:

• Engage with callers and provide compassionate support

• Assess client needs and direct to suitable services

• Coordinate assessments with local Home Health branches

• Maintain accurate records in our CRM system

• Provide quality service during every interaction

Requirements:

• University/College degree or equivalent experience

• Exceptional verbal communication skills

• Proficient typing skills, including Microsoft Office

• Strong ability to multi-task under pressure

• Demonstrated capacity to work collaboratively in a team

Utilize your communication talents to enhance client experiences at Bayshore Health Care.