Customer Service Associate at Bunzl

Position: Customer Service Associate Role at Bunzl
Start your journey as a Customer Service Associate with Bunzl Canada, specializing in client education and order management in a dynamic, supportive setting. Assist customers efficiently using diverse software tools for their needs.

This role focuses on delivering exceptional customer service while managing orders from entry to execution. You’ll support clients with our online ordering system, handle various customer inquiries, and collaborate with sales and operations teams to achieve high client satisfaction. Your proactive approach will be essential in following up on orders and ensuring seamless communication.

Key Responsibilities:

• Provide top-tier customer assistance and service

• Enter sales orders accurately, ensuring pricing precision

• Support the online ordering experience for customers

• Facilitate full sales order processing and tracking

• Complete administrative tasks for effective service follow-up

Requirements:

• At least 1-2 years of customer service experience

• Strong communication and crisis management skills

• Ability to work effectively under pressure

• Proficient in Microsoft Office and related software

• Prior experience with forklifts is an asset

Utilize your customer support expertise to contribute to Bunzl Canada's success.