Service Coordinator - Quality Management

Join Fluke as a Service Coordinator, overseeing quality management systems and enhancing customer service. Your expertise will drive efficiency in a 17025 accredited environment.

As a Service Coordinator, you will handle customer escalations, process orders, and maintain critical quality control records. With approximately three years of experience in a fast-paced setting, this role requires operational knowledge and excellent communication skills. Engage with both internal teams and customers to meet their service needs effectively.

Key Responsibilities:

• Manage order processing in Oracle/CRM software

• Ensure timely movement of equipment to vendors

• Perform QA checks on returned items from labs

• Communicate job statuses to customers

• Participate in quality documentation updates

Requirements:

• Associate’s degree or equivalent experience

• Proven track record in customer service roles

• Proficient in technical documentation and record management

• Strong organizational and detail-oriented mindset

• Ability to lift up to 50 lbs

Leverage your customer service and quality expertise to drive Fluke's commitment to safety and productivity.