Mississauga Bilingual Client Support Specialist

Become a Bilingual Client Support Specialist in Mississauga with a leading pharmaceutical firm. This hybrid role is designed for those eager to build strong client relationships while delivering exceptional customer service.

In this full-time position, you will manage Manufacturer Account activities for a diverse portfolio, including hospitals and healthcare partners. Your primary responsibilities will involve supporting the Director of Customer Service, coordinating programs, and resolving client inquiries. This role champions performance reporting and business reviews to ensure optimal client satisfaction.

Key Responsibilities:

• Manage a portfolio of B2B customer accounts

• Build and maintain relationships with clients and partners

• Coordinate meetings and prepare performance reports

• Address inquiries with effective solutions

• Support organizational priorities and client success

Requirements:

• Post-secondary education in a relevant field preferred

• 2-3+ years of experience in customer or account service

• Bilingual in English and French is essential

• Strong proficiency with Microsoft Office applications

• Excellent written and verbal communication skills

Foster lasting client relationships and excel in a rewarding support role in the pharmaceutical industry!