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Customer Service Operations Leader

Job in Mississauga, Ontario, Canada
Listing for: goeasy Ltd.
Full Time position
Listed on 2026-09-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 75000 - 100000 CAD Yearly CAD 75000.00 100000.00 YEAR
Job Description & How to Apply Below

goeasy is hiring a Senior Manager, Customer Service Operations to lead the day-to-day front-line service team across Canada. You will drive performance, manage escalations, and champion customer outcomes while shaping operations with data and frontline insights.

You will oversee KPI performance, workforce management, and cross-functional collaboration to ensure scalable, high-quality service aligned with business priorities, including a strong emphasis on coaching and leadership development.

For the Customer Service Operations Leader position at goeasy Ltd., we are reviewing applications now.

Join us at goeasy Ltd. as our next Customer Service Operations Leader in Mississauga, Peel Region, Canada.

We are currently recruiting a Customer Service Operations Leader for our team in Mississauga, Peel Region, Canada.

This is a genuine position to take on the Customer Service Operations Leader role at goeasy Ltd.

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