Client Service Representative Position

Position: Client Service Representative Contract Position
Elevate client experiences as a Client Service Representative at Federated Insurance. Work flexibly in a hybrid model while managing inquiries and supporting our sales agents.

As a crucial member of the Federated team, you'll be responsible for providing outstanding service to our clients and internal partners. This role requires at least 2 years of experience in insurance or customer service, strong communication skills, and the ability to juggle multiple tasks effectively in a dynamic environment.

Key Responsibilities:

• Manage phone interactions and deliver superb client service

• Clearly communicate with both clients and coworkers

• Efficiently multitask across various systems and responsibilities

• Keep organized in a fast-paced office

• Adapt promptly to shifting priorities and deadlines

Requirements:

• Current OTL or Level 1 RIBO license required

• Minimum 2 years in customer service or insurance

• Strong communication skills essential

• Competency in Microsoft Office necessary

• Collaborative and team-first attitude

Bring your customer service skills to the forefront with Federated Insurance as a dedicated Client Service Representative.