Bilingual Customer Support in Financial Services

Experience a rewarding career in financial services as a bilingual customer support representative. This hybrid role requires advanced skills in both French and English to assist financial advisors working from Toronto, Mississauga, or Montreal.

The contract spans from September 28, 2026, to April 30, 2027. Your responsibilities will include managing inbound calls, guiding advisors through RESP processes, and delivering exceptional support. Strong communication and empathetic listening will set you apart in this fast-paced environment focused on positive client outcomes.

Key Responsibilities:

• Manage inbound call inquiries for financial advisor support

• Provide information regarding transfers and RESPs

• Clearly communicate processes and next steps to clients

• Handle urgent conversations with professionalism and care

• Seamlessly switch language as required by callers

Requirements:

• Experience in a high-volume customer service role

• High proficiency in both French and English

• Post-secondary diploma or higher required

• Strong active listening and relationship management skills

• Flexible availability for a 37.5-hour workweek

Utilize your bilingual customer service and communication skills to foster success within our committed team.