Care Coordinator

Position: Care Coordinator Role at Air Liquide
Become an integral part of Air Liquide Home Healthcare Canada as a Care Coordinator in Mississauga, ON, where patient-centered support meets innovative healthcare solutions. Drive customer engagement through effective communication.

In this role, you'll manage inquiries related to sleep apnea and oxygen services, ensuring clients receive timely and accurate information. You'll build professional relationships while maintaining patient confidentiality and integrity across all information systems.

Key Responsibilities:

• Handle incoming calls efficiently and effectively

• Clarify customer needs and troubleshoot inquiries

• Update customer profiles in management systems

• Protect client confidentiality at all times

• Engage with referral sources and support patient needs

Requirements:

• Must have a High School Diploma

• Preferred experience in customer service or medical fields

• Skilled in Google Docs and Microsoft tools

• Strong data management abilities required

• Bilingual proficiency in French and English

Leverage your customer service experience and commitment to healthcare at Air Liquide, making a difference in patient lives.