More jobs:
Emergency Services Representative
Job in
Mississauga, Ontario, Canada
Listed on 2026-10-01
Listing for:
Concentrix
Full Time
position Listed on 2026-10-01
Job specializations:
-
Customer Service/HelpDesk
Emergency Crisis Mgmt / Disaster Relief, Bilingual
Job Description & How to Apply Below
This role invites passionate individuals to interact with users during emergencies, providing support and guidance. As a representative, you will receive training for police, medical, and fire situations while working in a dynamic, bilingual environment. The position fosters both personal growth and potential advancement within a respected team culture.
Key Responsibilities:
• Receive emergency assistance requests from users
• Collect necessary details before contacting PSAP
• Provide post-dispatch and pre-arrival instructions
• Complete training for emergency response situations
• Deliver exceptional service in high-pressure environments
Requirements:
• 18 years or older with a High School Diploma
• Bilingual in French and English
• Flexibility for various scheduling
• Experience in emergency communication preferred
• Proficient in fast-paced multi-tasking
Demonstrate your compassion and skill in this essential emergency response role at Concentrix.
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