Hybrid Sales Support Specialist

Support D&H customers through sales service, order processing, and professional communication in a hybrid role based in Toronto, Harrisburg, or Tampa.

This customer-facing Sales Support Specialist works with sales teams to support satisfaction, revenue generation, goal achievement, and long-term business goals. The position combines incoming call management, customer service, product information, CRM updates, and account support. You will process orders and returns while supporting assigned accounts.

• Manage customer calls, emails, and instant messages
• Provide pricing, inventory, ETA, and product information
• Process orders, returns, bids, and quotes
• Update customer activities in the CRM tool
• Support sales representatives and assigned accounts

• Basic knowledge of computer hardware
• Microsoft Office knowledge, including Word, Excel, and Outlook
• Professional verbal and written communication skills
• Ability to use standard office equipment
• One to three years of office or call center customer service experience

Apply sales support, customer service, order entry, and communication skills while serving D&H customers across three locations.