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Part-Time Ticket Operations Assistant
Job in
Mississauga, Ontario, Canada
Listed on 2026-11-02
Listing for:
City of Mississauga
Part Time
position Listed on 2026-11-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Support ticket sales and customer service as a Part-Time Ticket Operations Assistant in Mississauga, handling accounts, inventory, and inquiries.
The City of Mississauga seeks a Ticketing Services Assistant for its Ticket Operations team. You will process single, season, subscriber, Flex Pack, and event tickets through in-person, phone, and email channels. The work includes customer accounts, pricing controls, reporting, invoices, refunds, and ticketing systems.
Key Responsibilities:- Sell season, subscriber, Flex Pack, and event tickets
- Answer customer inquiries through the group email box
- Provide inventory, sales, and renewal reports
- Create and maintain invoices for ticket operations
- Troubleshoot replacements, scanning issues, and refunds
- One-plus years of ticket operations experience preferred
- Ticket Master Host, Archtics, and TM1 Sales knowledge advantageous
- Cash handling and extensive computer literacy
- Above-average Microsoft Excel knowledge
- Immediate First Aid and CPR C certification, or willingness to obtain
Bring ticket operations, reporting, problem-solving, and customer service skills to support Mississauga ticket sales and subscribers.
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