French Bilingual Insurance Support Agent

Deliver French bilingual insurance support remotely through the Arise® Platform, using strong communication and problem-solving skills. This temporary, part-time opportunity pays CA $25.00 hourly.
Support an insurance client through Arise® as an English and French customer support agent. Answer insurance questions, explain policy benefits, and process policy changes. The opportunity is remote and requires successful assessments and virtual certification before servicing a client.

Key Responsibilities:

Support customers with insurance questions in English and French
Process cancellations and refunds for purchased insurance policies
Interpret policies and explain benefit information clearly
Navigate multiple systems while delivering efficient customer service
Handle potentially stressful customer situations with patience and empathy
Requirements:
Fluency in English and French
Experience supporting insurance products
Outstanding problem-solving and communication skills
Ability to work independently and under pressure
Successful completion of assessments and virtual certification
Use bilingual communication, insurance knowledge, and customer care skills to support callers from home through the Arise® Platform.