Automotive Customer Service Representative

Support automotive customers remotely with warranty coverage and repair solutions while using strong communication skills from home across Canada. Foundever provides equipment for this full-time customer service role.

As an Automotive Customer Service Representative, you will support a major automotive brand and help vehicle owners resolve dealership concerns. You will listen carefully, explain vehicle features, and provide effective solutions. The position includes paid virtual classroom training and ongoing job-specific training.

• Support vehicle owners with warranty coverage questions
• Address repair and dealership issues effectively
• Explain vehicle features to automotive customers
• Listen to concerns and provide effective solutions
• Use approved AI tools for daily tasks when applicable

• Reside in Canada and be at least eighteen
• Hold a high school diploma or equivalent
• Have at least six months customer service experience
• Demonstrate strong English verbal and written communication
• Navigate Microsoft Office 365, Teams, Windows, and multiple systems

Apply automotive customer service experience, clear communication, and systems proficiency supporting vehicle owners through Foundever remotely.