Dental Administrator; Concierge

Position: Dental Administrator (Concierge)
Versante Dental is growing, and we're looking for a friendly, organized, and service-driven Dental Administrator (Concierge) to join our team in Mississauga, Ontario.

If you enjoy building relationships, thrive in a fast-paced environment, and take pride in creating exceptional patient experiences, we'd love to meet you.

About the Role
As our Dental Administrator (Concierge), you'll be the first friendly face patients see and the voice they hear when they contact our clinic. You'll play a key role in creating a welcoming, seamless experience while helping keep our clinic operating efficiently.

This is an excellent opportunity for someone who enjoys delivering outstanding customer service and wants to be part of a collaborative, patient-focused team.

What You'll Be Doing

Welcome patients warmly in person, over the phone, and via email

Schedule, coordinate, and optimize appointments, including filling last-minute openings

Respond to patient inquiries and coordinate referrals with other healthcare providers

Present treatment plans and explain insurance coverage, estimated costs, and payment options

Process patient billing and insurance claims accurately

Follow up on outstanding accounts receivable

Maintain accurate patient records and ensure all information is current

Support the clinical team to ensure smooth day‑to‑day clinic operations

What We're Looking For

Minimum one year of experience in administration, reception, or customer service

Previous dental or healthcare experience is considered a strong asset

Exceptional organizational and multitasking abilities

Strong communication and interpersonal skills with a patient-first mindset

Professional, friendly, and able to remain calm under pressure

Comfortable working in a collaborative, fast-paced environment

IPAC certification is considered an asset

Why Join Versante Dental?

Join a modern, patient-focused dental practice committed to exceptional care

Work alongside a supportive, collaborative, and engaged team

Opportunities for professional growth within Passion Dental Group's expanding network of clinics

Competitive hourly compensation based on experience

Evening and occasional weekend shifts may be required

Hourly Rate: $25.00–$30.00 per hour

About Us
Versante Dental is part of the Anytime Dental and is proud to be part of Passion Dental Group, a growing network of dental practices across Ontario committed to clinical excellence and outstanding patient experiences.

Our team believes dentistry is about more than treating teeth—it's about building lasting relationships, creating comfortable experiences, and helping every patient feel confident in their smile.

Apply Today
If you're passionate about delivering exceptional customer service and want to join a team that values collaboration, growth, and patient care, we'd love to hear from you.

Apply today and become part of the Versante Dental team in Mississauga!

Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. We do not use artificial intelligence or automated decision‑making tools to screen or assess candidates; all applications are reviewed by our recruitment team. Limited AI-enabled tools may be used solely for note‑taking during phone screening interviews. If you require accommodation at any stage of the hiring process, please let us know by emailing

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