UX​/Design Operations; Design Ops) Manager​/Product Designer

Position: UX/Design Operations (Design Ops) Manager/Product Designer
We are looking to hire Design Operations (Design Ops) Manager and Product Designer in Mississauga, ON or Montreal, QC (Hybrid)- 2 days a week immediately who has experience in design ops , Manager.

Job Summary:

Design Operations (Design Ops) Manager

We are seeking a Design Operations Manager to optimize, scale, and support the design function across our organization. This role focuses on process, systems, tools, and cross‑team collaboration, enabling designers to focus on delivering high quality creative and UX outcomes efficiently.

Key Responsibilities:

Own the day‑to‑day operational management of the design team, including resource planning, workflow optimization, and process improvement.

Support adoption and operational integration of design systems, frameworks, and best practices to ensure consistency across products and platforms.

Partner with product, engineering, and design leadership to align priorities, streamline processes, and remove bottlenecks.

Manage tools, templates, and platforms used by the design team to maximize efficiency and collaboration.

Establish metrics and KPIs to measure design effectiveness, efficiency, and impact.

Support scaling design teams, onboarding new hires, and facilitating cross‑team knowledge sharing.

and accessibility across all touchpoints.

Advocate for designers by identifying operational challenges and implementing solutions.

Define and manage design intake processes across teams.

Translate requests into actionable work (epics, stories, Jira tickets).

Maintain visibility into design backlog and priorities.

Ensuring alignment between design and delivery teams.

Partner closely with Scrum Master to ensure design work is aligned with development timelines.

Support coordination of user testing and research initiatives tied to design work.

Integrate research, analytics, and benchmarking insights into scalable design planning and prioritization processes.

Qualifications:

Proven experience in design operations, project management, or program management within a design organization.

Strong understanding of design systems, UX workflows, and visual design principles.

Experience managing tools and platforms such as Figma, Sketch, Miro, Jira, Confluence, or similar.

Excellent communication, collaboration, and organizational skills.

Ability to translate business objectives into design processes and operational strategies.

Experience in cross‑functional team coordination and resource planning.

Comfortable with metrics, reporting, and data‑driven decision making.

Experience working with analytics tools (e.g., Adobe Analytics, Google Analytics).

Experience supporting or coordinating user research and usability testing.

Product Designer
We are looking to hire Senior Product Designer in Mississauga, ON or Montreal, QC immediately who has experience in Figma, Product Design.

Job Summary:

We are looking for a Senior Product Designer to join our team on a contract basis. The right person for this role works comfortably across complex UX problems and polished visual design without losing quality at either end. You bring a strong eye for visual hierarchy, typography, and interaction detail, and you are direct about trade‑offs, comfortable working across teams, and bring a clear point of view to the work.

This is a role with broad reach. You will work across multiple product streams and teams, including product, and design systems, contributing wherever the work requires.

Responsibilities:

Drive end‑to‑end design across multiple product streams, covering entire user journeys from concept to delivery.

Translate complex requirements into intuitive, well‑structured flows that balance UX rigor with strong visual design rooted in purpose.

Craft high‑quality interfaces with a strong eye for visual…