Bilingual Technical Trainer; French​/English

Position: Bilingual Technical Trainer (French/English)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Bilingual Technical Trainer develops and delivers technical training in Canada and troubleshoots devices when not training. In addition to training-related activities, the Technical Trainer provides technical expertise and support to colleagues (asrequired). This work may include on-call support, inspections, repairs, upgrades, and installs in clinics, hospitals, donor centers, or other equipment locations.
Your Role at Baxter
What you''ll Do

Deliver technical training to internal Baxter employees and customers in both Englishand French

Craft and develop materials that support both facilitators and participants in instructor-led and blended training programs, considering adult learning principles

Assess training and training program content adequacy and needs, implementing continuousimprovementsto training programs, curricula, offerings, forms, and other training-related material

Ensure training materials are current and aligned with applicable regulations and company-specific practices

Coordinate course evaluation surveys to acquire participant feedback and suggestions to assist in making continuousimprovementsto course content and training material

Diagnose and troubleshoot all inbound equipment to component level

Maintain and ensure certification of all test equipment as per Baxter's operating policies and procedures

Verify all repairs meet manufacturer's specifications; document troubleshooting steps following Baxter guidelines

Prepare and manage the training calendar

Manage training documentation for all training courses coordinated and/or attended by staff and review training records for completeness, currency, frequency, and compliance

Efficientlymanage expenses and submit for approval on a monthly basis

Inventory management of training materials, tools, and training devices

What You'll Bring

Bachelor's Degree orequivalent experience OR Adult education certification or training

5+yearsof technical training experience in a field service environment

5+yearsofpresenting material to a class

Demonstratedability to self-manage

Excellentcommunication (written and oral Englishand French) and interpersonalskills

Attentiontodetail, good problem-solving, and analytical skills

Customer orientation, teamwork skills, and theabilityto actively commit to, support, and participate in continuous improvement activities

Travel as needed to support goals, as well as theabilityto work flexiblehours to meet training needs

Act as asubjectmatterexpert for training department staff on all aspects of course design and delivery

​Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexibleworkplacepolicy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The flexibleworkplacepolicy is subject to local laws and legal requirements.

At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.