Regional Training Professoinal

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

*** For this role the ability to work onsite in Kitchener three days per week and travel between sites, including potential international travel and reliable transportation is required.

Join Sonova as a Regional Training Professional and help develop the training strategies, frameworks and resources that support operational excellence across Canada and Mexico.

In this newly created regional role, you will partner with local Training teams and stakeholders across Operations, Engineering, Quality and Human Resources to standardize training programs, strengthen trainer capabilities and improve visibility into workforce skills and qualifications. Rather than providing daily operator training, you will build scalable tools and resources that enable local trainers to deliver consistent, effective learning experiences.

• Develop and support the regional training roadmap, governance model and standardized processes in alignment with operational and business priorities.
• Design scalable training curricula, learning frameworks and materials, including presentations, job aids, trainer guides, videos, e-learning content and assessments.
• Translate complex engineering, process, quality and work-instruction content into clear, practical learning solutions for technical and production audiences.
• Create train-the-trainer resources, trainer-qualification criteria, learning paths and proficiency assessments that enable local teams to deliver consistent training.
• Lead training-readiness activities for new product introductions, process changes, technology deployments and site-to-site transfers.
• Develop and maintain training databases, dashboards and standardized reports that provide visibility into skills, qualifications, readiness and capability gaps.
• Measure training effectiveness, identify improvement opportunities and facilitate the sharing of best practices across regional sites.

• Bachelor’s degree or equivalent experience in Engineering, Operations, Training, Organizational Development or a related field.
• Approximately 3–5 years of experience in technical training, manufacturing, operations or another process-driven environment.
• Demonstrated experience creating training curricula and learning frameworks for technical or operational audiences.
• Strong communication, facilitation, project-management and stakeholder-management skills.
• Experience with training databases, dashboards, learning-management systems or electronic training records is an asset.
• Experience creating videos, e-learning or other multimedia learning content is an asset.
• Medical-device, regulated-manufacturing, engineering or operations experience is preferred.
• A…